From the day our doors opened in 1989 CSI International, Inc. has been a client oriented and quality demanding organization. The main reason for our Quality Program is the creation of a quality craft that pays particular attention to customer’s needs, includes every employee, constantly measures performance, and thrives on continuous improvement. Inorder to achieve this our Quality Plan has as a foundation, a management plan, and a set of rules that are coordinated to all facets of the organization to insure that we continuously reach or exceed our customer’s requirements. CSI’s senior management team has committed to organize its Green Custodial Services strategy and operations around our customer’s needs, and to develop and strengthen a culture with high employee participation. Quality for CSI is a challenge of continuous improvement, not just an examination protocol. It means supervision and management must enforce a set directive of Green Custodial Services everyone comprehends and has faith in. To reach this high mark CSI has created the position of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality process throughout all aspects of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for measuring job performance, implementing training programs and acknowledging and surpassing our client’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our clients. Our clients receive periodic quality reports by email or hard copy. These analysis reports are capable of providing a full work-site overview while including graphs for visual reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Green Custodial Services. Every building has unique challenges that require us to individualize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The result is the attainment of service excellence for the customer. CSI deploys several standard validation tools to ensure that we are consistently providing the Green Custodial Services promised with uncompromising quality. CSI's ecologically accountable products coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, including low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning up "green" assists in minimizing direct exposure to possibly hazardous chemicals that can endanger the health and wellness of building occupants, visitors and the cleansing staffs plus decreasing the unfavorable influence on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Employee Productivity, Improve Morale, Reduce Sick days and Associated Health Care Costs, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Packaging. LEED is a product of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, goals objectives and processes of the Council, and it continuously amasses input from USGBC membership and outdoors specialists whose participation represents a diverse and broad union of building industry stakeholders. Management in Energy and Environmental Design-- LEED: Is the most extensive, authoritative and well recognized accreditation standard that differentiates green buildings by style, building and construction and operation from the remainder of the market, is a design guideline to move building construction and operation toward sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning up clothes where applicable, Encouraging clients to use just "Green Sealed" consumables products, Administer center recycling programs, Set up and make use of washer and clothes dryer facilities to wash micro fiber mops and clothes where suitable, Circulation of our survey cards to gather occupant feedback so that we can examine and enhance our procedures and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally saving where centers approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.