CSI International, Inc., from the beginning in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are aligned to all sections and positions within the company to make sure that we continually reach, if not exceed our clients’ needs. CSI’s senior management staff has committed to orchestrate its service strategy and operations around our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of continuous improvement, not just an observation plan. It means supervisors and management must enforce a standard of Safe Building Management every employee comprehends and has faith in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality procedures throughout all departments of our business. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for assessing job performance, implementing training programs and recognizing and surpassing our client’s expectations. The outcome is the attainment of service excellence for the client. CSI utilizes several traditional validation tools to ensure that we are continually delivering the Safe Building Management promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is devoted to providing a clean and healthy working environment for every one of our staff and yours. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which required the use of green cleaning products by building managers of more than 100,000 federally owned or operated facilities worldwide. Executive Order 13101 also established what green cleaning was for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the best use of products that diminish indoor pollution as well as reduce environmental pollution and favor renewable materials. Maintaining of a healthy environment is the joint task of supervisors and staff at every stage of the CSI organization. All employees are trained and held accountable to reach the goal of reducing the exterior’s role on the local environment and to stress and execute environmentally safe, minimal impact cleaning chemicals and procedures. CSI understands that the principle of stewardship-- "the responsibility for managing, conducting or supervising the quality, state or condition of a business or institutional building"- is vital to the green cleaning viewpoint and integral to the success of our green cleansing program. CSI is devoted to follow a set of stewardship principles that have been developed by pioneers of the green cleansing movement. These principles will help in our efforts to be good stewards of the structures we service, their residents, our employees, and the overall environment. Tidy for health very first and look 2nd, Decrease human exposure to pollutants and cleaning items, Acknowledge cleansing as an environmental health advantage, Commit to occupational development of cleansing workers, Interact the value of healthy structures, Lessen chemical, moisture and particle residue when cleaning, Ensure worker and resident security, Contain and decrease all toxins going into the structure, Dispose of cleansing items in ecologically safe ways, Develop and document regular upkeep schedules.