From the beginning in 1989 CSI International, Inc. has been a customer focused and results guided company. The motivator behind our Quality Program is the creation of a quality craft that pays particular attention to customer’s expectations, includes employees at all levels, continuously measures performance, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management process, and a set of guidelines that are coordinated to all facets of the company to insure that all employees continuously meet or surpass our client’s needs. CSI’s upper management team has dedicated themselves to organize its Single Owner Building Services strategy and operations around our customer’s requirements, and to develop and strengthen a culture with high employee participation. Quality for CSI is a task of continuous advancement, not just an observation platform. It means supervisors and management must enforce a standard of Single Owner Building Services everyone follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality procedures throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for gauging job performance, implementing training programs and identifying and exceeding our client’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our clients receive regular quality reports by email or hard copy. These update overview documents will provide a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Single Owner Building Services. Every company has different requirements that demand we customize a program that fits well with its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees informed. The end result is the attainment of service excellence for the client. CSI deploys several traditional validation tools to guarantee that we are consistently providing the Single Owner Building Services promised with the best quality. CSI takes an active role in recycling and waste decrease and will adhere to its customers recycling procedures. We are accountable to develop, handle, and completely support the recognized Recycling Program of CSI and those of each of our clients along with our employees. Our duties include: Corporate and Field Management, Site Managers and Supervisors: Stimulate the interest of our staff members in the value of environmental and recycling practices, Motivate participation and promote a positive attitude to recycling, Act as an intermediary between CSI and our clients, Assist our customers with the execution of their recycling procedures, Comply with governmental regulations worrying the decrease, reuse, recycling and recovery of waste items. Business Employees: Take an active role by following the recycling treatments, Have a positive mindset to waste decrease and recycling within your working area, Recommend or suggest methods of minimizing waste. At our Consumers' facility-- All CSI staff members must follow the facility's recycling program and the following steps: Usage different containers to collect recyclable documents, Gray brute with black liner is for gathering garbage, Blue brute with clear liner is for collecting recycling paper, Usage different containers to gather recyclable papers, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Gather shredded paper in clear liners and place it in the recycling compactor or container for exclusive information, Do not get rid of disposable gloves in the garbage containers, Recycle all packaging materials for our cleaning products, Seek advice from your Supervisor or the Recycling Planner of the center for any additional info relating to the center's recycling treatments. CSI MINIMIZES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Use separate containers for garbage and recyclable materials at your desk and central locations, Print double sided (saves as much as 50%), Uses paperless payroll system to ease paper checks to help reduce the total ecological footprint of our company, Print just when essential, Evidence checks out files for mistakes prior to printing to prevent waste, Sends email memos to conserve paper, Avoids printing emails, Evaluates any paper copy storage, change with a back- up hard disk drive for central storage, Uses email rather of sending letters by post, Changes devices off completely in the evening and at weekends, Puts equipment on power save where possible, Purchases long lasting equipment, Has paper recycling stations beside copy machines and printers, Uses energy effective light bulbs (Usually they take in 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal blood circulation, Reuses clean side of utilized paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to utilize paper for more than one function, Recycles incoming packaging and boxes for outbound deliveries, Gets rid of plastic beverage cups from the water cooler and utilize reusable mugs, Fixes furniture where possible or donate it to charity, Shreds low-quality paper and use as product packaging. RECYCLES: Recycles our dominant product (most likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and drink cans, throws caps and covers in the trash, Recycles toner and inkjet cartridges, Recycles office furnishings, Recycles batteries, Recycles our IT Hardware and cellphones.