From our start in 1989 CSI International, Inc. has always been a customer oriented and quality demanding company. The main reason for our Quality Program is the creation of a quality craft that pays particular attention to customer’s expectations, includes every employee, maintains continuous performance levels, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management process, and a set of disciplines that are relayed to all facets of the company to make sure that all employees continuously reach or surpass our client’s needs. CSI’s upper management team has committed to organize its Green Janitorial Services strategy and operations around our customer’s requirements, and to create and sustain a culture with full employee participation. Quality for CSI is a task of continuous enhancement, not just an observation platform. It means supervisors and management must relay a standard of Green Janitorial Services the line worker follows and trusts. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to directly oversee the quality process throughout all segments of our company. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for assessing job performance, implementing training programs and acknowledging and exceeding our client’s expectations. With this in mind CSI has developed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our clients receive regular quality reports via email or print copy. These inspection reports will provide a full work-site overview while including graphs for visual reporting. As a bonus, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Green Janitorial Services. Every building has unique challenges that require us to customize a program that fits well with its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The end result is the achieving of service excellence for the customer. CSI deploys multiple standard validation tools to guarantee that we are consistently delivering the Green Janitorial Services promised with the best quality. CSI's ecologically responsible products combined with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, including low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning "green" helps in minimizing exposure to potentially hazardous chemicals that can endanger the health and wellness of structure occupants, visitors and the cleansing staffs plus reducing the negative influence on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Increase Employee Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Packaging. LEED is an item of the United States Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing principles, goals goals and procedures of the Council, and it constantly garners input from USGBC membership and outdoors professionals whose involvement represents a diverse and broad coalition of structure market stakeholders. Management in Energy and Environmental Style-- LEED: Is the most comprehensive, reliable and well acknowledged certification standard that identifies green buildings by design, construction and operation from the remainder of the market, is a style guideline to move structure construction and operation towards sustainability, Is an integrated green structure design training program. Usage of micro fiber mops and cleaning clothing where suitable, Encouraging clients to utilize only "Green Sealed" consumables products, Administer center recycling programs, Set up and utilize washer and dryer centers to wash micro fiber mops and clothing where applicable, Circulation of our study cards to gather resident feedback so that we can examine and improve our processes and procedures, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically saving where facilities approval where possible. CSI can assist you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.