CSI International, Inc., from the beginning in 1989, has been a customer oriented, quality motivated company. CSI’s Quality Plan as its base a management process and a set of disciplines that are aligned to all sections and positions of the company to make sure that we consistently meet, if not exceed our customers’ requirements. CSI’s senior management staff has dedicated itself to orchestrate its service strategy and operations around our clients’ needs, and to build and maintain a culture with maximum employee participation. Quality for CSI is a process of continuous refinement, not just an observation plan. What that means is supervisors and management must enforce a standard of Environmentally Friendly Janitorial every employee understands and believes in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality process throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for evaluating job performance, executing training programs and recognizing and surpassing our client’s expectations. The end result is the achieving of service excellence for the customer. CSI utilizes several standard validation tools to ensure that we are continually providing the Environmentally Friendly Janitorial promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is devoted to delivering a clean and healthy place of employment for all our employees and yours. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton lead the building managers of more than 100,000 federally owned or operated facilities worldwide to begin using green cleaning products. Executive Order 13101 also clarified what green cleaning is for the first time, stating that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the most favorable use of products that reduce indoor pollution as well as reduce environmental pollution and favor sustainable materials. Maintenance of a healthy environment is the shared task of management and employees at all levels of the CSI organization. All employees are trained and held accountable to achieve the goal of eliminating the exterior’s impact on the local territory and to stress and execute environmentally safe, minimal impact cleaning chemicals and practices. CSI comprehends that the idea of stewardship-- "the obligation for managing, supervising the quality or conducting, state or condition of an institutional or commercial structure"- is vital to the green cleansing viewpoint and important to the success of our green cleansing program. CSI is committed to follow a set of stewardship concepts that have been established by leaders of the green cleaning motion. These concepts will help in our efforts to be great stewards of the structures we service, their residents, our workers, and the general environment. Clean for health first and look second, Minimize human exposure to contaminants and cleaning products, Acknowledge cleaning as an ecological health benefit, Dedicate to occupational development of cleaning personnel, Interact the value of healthy structures, Decrease particle, chemical and moisture residue when cleaning, Ensure employee and occupant security, Contain and reduce all contaminants entering the building, Dispose of cleansing items in environmentally safe ways, Develop and document routine maintenance schedules.