CSI International, Inc., from the start in 1989, has been a client focused, quality motivated company. CSI’s Quality Plan has as a foundation a management practice and a set of directions that are synchronized to all departments and positions of the organization to make sure that we continually meet, if not exceed our customers’ needs. CSI’s upper management team has committed to orchestrate its service strategy and operations around our customers’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of constant improvement, not just an inspection program. What that means is supervisors and management must relay a set directive of Environmentally Friendly Janitorial everyone follows and trusts. To reach this high mark CSI has established the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to focus on the quality process throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for gauging job performance, executing training programs and identifying and exceeding our client’s expectations. The outcome is the achieving of service excellence for the client. CSI utilizes several traditional validation tools to ensure that we are continually providing the Environmentally Friendly Janitorial promised with the best quality. CSI's ecologically accountable products paired with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning "green" helps in decreasing exposure to possibly harmful chemicals that can threaten the health and safety of building occupants, visitors and the cleansing personnels plus lowering the unfavorable influence on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Worker Performance, Improve Morale, Reduce Sick days and Associated Health Care Costs, Lower Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Packaging. LEED is an item of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's mission, it follows the governing principles, goals goals and processes of the Council, and it continuously amasses input from USGBC membership and outside experts whose participation represents a diverse and broad coalition of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most extensive, authoritative and well recognized accreditation requirement that distinguishes green buildings by style, building and construction and operation from the remainder of the market, is a style guideline to move structure construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning clothes where relevant, Motivating customers to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Set up and make use of washer and clothes dryer centers to launder micro fiber mops and clothing where applicable, Distribution of our study cards to collect occupant feedback so that we can evaluate and enhance our procedures and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing electronically saving where facilities approval where possible. CSI can assist you reach LEED Accreditation by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.