CSI International, Inc., from the beginning in 1989, has been a client focused, quality motivated corporation. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are synchronized to all sections and levels of the organization to make sure that we constantly meet, if not exceed our clients’ needs. CSI’s senior management staff has dedicated itself to orchestrate its service strategy and operations to be in line with our customers’ needs, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a state of constant refinement, not just an checkup system. What that means is supervision and management must relay a standard of Facilities Maintenance every employee follows and trusts. To meet this challenge CSI has created the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality process throughout all segments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our top levels for assessing job performance, implementing training programs and recognizing and exceeding our customer’s expectations. The end result is the achievement of service excellence for the client. CSI uses multiple traditional validation tools to ensure that we are consistently delivering the Facilities Maintenance promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Providers GS-42, establishes ecological requirements for cleaning company of commercial, public, and institutional structures, including in-house and external cleaning company, to create a green cleaning program that protects human health and the environment. The basic takes a systems approach with cleansing. Guidance is provided for tools and products utilized for cleansing (exactly what is utilized for cleaning) and consists of staff training and preparation (how cleaning is done). The requirement also consists of emphasis on environmental enhancements that decrease toxicity, waste, and exposure to both structure residents and custodial staff. The requirement can serve as a tool to assist business begin to take action to enhance their cleaning company and is available for Green Seal accreditation. Advantages of G42: Relied on by Buyers, No Dispute of Interest, Demonstrate Management, Open Doors to New Business.