CSI International, Inc., from the beginning in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of directions that are coordinated to all departments and positions within the company to make sure that we continually meet, if not exceed our clients’ needs. CSI’s upper management team has committed to organize its service strategy and operations around our clients’ needs, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a process of continuous advancement, not just an observation plan. What that means is supervisors and management must enforce a set directive of Business Building Maintenance the line worker follows and trusts. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training inorder to manage our QA Program and to focus on the quality procedures throughout all segments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for gauging job performance, executing training programs and identifying and exceeding our customer’s expectations. The result is the achieving of service excellence for the client. CSI uses multiple standard validation tools to guarantee that we are consistently providing the Business Building Maintenance promised with uncompromising quality. CSI's environmentally accountable items coupled with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, consisting of low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in decreasing direct exposure to potentially hazardous chemicals that can endanger the health and safety of structure occupants, visitors and the cleaning personnels plus decreasing the unfavorable influence on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Worker Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's mission, it follows the governing principles, objectives goals and procedures of the Council, and it continuously garners input from USGBC subscription and outdoors specialists whose involvement represents a varied and broad coalition of structure market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most extensive, reliable and well recognized accreditation standard that identifies green structures by style, building and operation from the remainder of the market, is a style standard to move building construction and operation toward sustainability, Is an integrated green structure style training program. Utilization of micro fiber mops and cleaning clothing where relevant, Motivating customers to use only "Green Sealed" consumables products, Administer facility recycling programs, Install and use washer and clothes dryer facilities to wash micro fiber mops and clothes where applicable, Circulation of our survey cards to collect resident feedback so that we can examine and enhance our processes and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically conserving where centers approval where possible. CSI can assist you reach LEED Certification by implementing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.